Privacy Policy

1. Introduction

LAQSH ("LAQSH", "we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.laqsh.in or use our SaaS platform LAQSH One hosted at one.laqsh.in.

By accessing or using our website or platform, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our services. For any privacy-related queries, you may contact us at legal@laqsh.in.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and company name when you fill out a contact or Get Started form on our website.
• Usage Data: Pages visited, time spent, browser type, device type, IP address, and referring URLs collected automatically via Google Analytics.
• Business Data: Information you provide when setting up and using the LAQSH One platform, including employee data, financial records, and payroll information.
• Communication Data: Any messages or correspondence you send to us via email or contact forms.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your enquiries and provide customer support.
• To set up and manage your LAQSH One account and deliver our services.
• To send you service-related communications, updates, and important notices.
• To improve our website, platform, and user experience.
• To comply with applicable legal obligations under Indian law.
• To analyse website traffic and usage patterns via Google Analytics.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect usage data. We use the following types of cookies:

• Essential Cookies: Required for the website to function properly.
• Analytics Cookies: Used via Google Analytics to understand how visitors interact with our website. This data is anonymised and aggregated.
• Preference Cookies: Used to remember your settings and preferences.

You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website. For full details, please refer to our Cookie Policy.

5. Data Storage and Security

Your data is stored on secure cloud servers located in India. We periodically evaluate our infrastructure providers to ensure the highest standards of security, reliability, and data residency compliance. We implement industry-standard security measures including encryption in transit (SSL/TLS), encryption at rest, access controls, and regular security reviews to protect your information.

While we take all reasonable precautions, no method of data transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to protecting your data to the best of our ability.

6. Data Sharing and Disclosure

We do not share your personal information with third parties except in the following circumstances:

• Service Providers: Trusted third-party vendors who assist us in operating our platform (such as cloud hosting and infrastructure providers), subject to confidentiality agreements.
• Legal Requirements: When required by law, court order, or government authority under applicable Indian law.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the successor entity.

7. Your Rights

Under applicable Indian data protection laws, you have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information, subject to legal obligations.
• Withdraw consent for data processing where consent is the legal basis.
• Lodge a complaint with the appropriate authority if you believe your rights have been violated.

To exercise any of these rights, please contact us at legal@laqsh.in.

8. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer required, it is securely deleted or anonymised.

9. Third Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on this page with a revised effective date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at: